The path from new customer to brand advocate isn’t instant—it’s a journey worth nurturing. Stage one focuses on signup with immediate value. Stage two builds habits through consistent engagement. Stage three deepens the relationship with personalized experiences. Stage four transforms satisfied customers into active ambassadors who promote your business. Understanding this progression helps businesses create appropriate incentives at each stage. Chop Loyalty’s insights tools help identify where each customer stands in their journey, enabling targeted approaches for maximum impact.
From First Visit to Brand Ambassador: The Customer Loyalty Journey
