Customer retention is more cost-effective than acquisition. Small businesses can maximize loyalty by: 1) Offering tiered rewards that grow with customer engagement, 2) Personalizing offers based on purchase history, 3) Creating surprise rewards to delight customers, 4) Making redemption simple and intuitive, and 5) Gathering and implementing customer feedback. With Chop Loyalty’s no-hardware approach, even small businesses can implement these strategies without complexity or high costs.
5 Ways Small Businesses Can Boost Customer Retention Through Loyalty Programs
